PRIVACY POLICY

Last Updated: September 25, 2026

VIXXN Removal (“VIXXN Removal,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when using our website and services.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit vixxninc.com, request a quote, schedule a removal, contact us, or otherwise interact with VIXXN Removal.

1. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect information such as:

• Your name
• Phone number
• Email address
• Service or pickup address
• Information about the items you want removed
• Photos or videos you provide for estimating purposes
• Appointment and scheduling information
• Payment-related information when applicable
• Messages or other information you voluntarily provide to us

We may also automatically collect basic website information, such as your browser type, device information, pages visited, and general website usage information.

2. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

• Respond to questions and inquiries
• Provide junk removal estimates
• Schedule and manage appointments
• Provide junk removal and hauling services
• Communicate with you about your appointment or service
• Process payments when applicable
• Improve our website and customer experience
• Respond to customer service requests
• Maintain business and service records
• Comply with applicable legal requirements

We do not collect personal information for purposes unrelated to our business without appropriate notice or your consent when required.

3. HOW WE SHARE INFORMATION

VIXXN Removal does not sell your personal information.

We may share information with trusted service providers when necessary to operate our business. For example, we may use third-party platforms for appointment scheduling, payment processing, website hosting, communications, or other business functions.

These providers may process information on our behalf in order to provide their services.

We may also disclose information when required by law, legal process, or to protect the rights, property, or safety of VIXXN Removal, our customers, or others.

4. APPOINTMENT SCHEDULING AND PAYMENTS

VIXXN Removal may use third-party services to schedule appointments and process payments.

When you use those services, information you provide may be processed according to both this Privacy Policy and the privacy policies of the applicable third-party provider.

VIXXN Removal does not directly store full payment card information unless specifically stated otherwise.

5. PHOTOS AND VIDEOS

Customers may provide photos or videos of items, properties, or areas requiring removal to help us provide estimates or prepare for a service.

We may use information contained in those photos or videos solely for purposes related to providing and managing our services, unless we obtain permission to use the content for another purpose.

6. COMMUNICATIONS

If you provide your phone number or email address, we may use that information to communicate with you regarding:

• Quotes and estimates
• Appointment confirmations
• Scheduling or rescheduling
• Service updates
• Cancellations
• Questions about your requested service
• Other communications directly related to your interaction with VIXXN Removal

You may contact us if you no longer wish to receive non-essential communications.

7. COOKIES AND WEBSITE TECHNOLOGIES

Our website or third-party services used on our website may use cookies or similar technologies to help the website function, understand website usage, or improve the user experience.

You can adjust your browser settings to control or restrict cookies. Disabling certain cookies may affect some website functionality.

8. DATA SECURITY

We take reasonable measures to protect the personal information we receive from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services.

VIXXN Removal is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.

10. CHILDREN'S PRIVACY

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

11. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.

To make a privacy-related request, contact us using the information below.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time as our business, website, or legal requirements change.

When we make changes, we will update the “Last Updated” date at the top of this policy.

13. CONTACT US

If you have questions about this Privacy Policy or how VIXXN Removal handles your information, you can contact us:

VIXXN Removal
Indianapolis, Indiana & surrounding areas
Email: hello@vixxninc.com
Website: vixxninc.com